In recent months, growing frustration has been building among residents in parts of Queens and the Bronx, as community members express concern over what they see as a disconnect between their needs and the level of support they receive from their congressional office.

Constituents living within the district represented by Rep. Alexandria Ocasio-Cortez have shared their experiences with local media, highlighting difficulties in getting assistance from her offices. Some residents report long delays in responses, limited access to in-person services, and rare opportunities to engage directly with their elected official.

One office in the district is reportedly open only one day a week, while another remains closed on Fridays. Calls are often missed, and those seeking help are sometimes required to make appointments far in advance to discuss basic issues.

Town hall meetings, which were once held on a regular basis, are now described as infrequent. When these events do occur, several locals say it’s difficult to ask questions or have meaningful interaction, with some meetings being conducted virtually and with limited availability from the representative herself.

“I just don’t feel heard,” said Lauro Vazquez, a Woodside resident. “We have everyday concerns—traffic, safety, jobs—but they don’t seem to be priorities anymore.”

That sentiment was echoed by others following a recent community event in Jackson Heights. Attendees shared that only a few questions were taken before the meeting ended abruptly. While the event had been rescheduled from a previous date due to illness, some attendees still left feeling disappointed.

Critics say there is a growing perception that national or global topics are taking priority over district-specific concerns. One example residents cited was Rep. Ocasio-Cortez’s involvement in fundraising efforts during a Texas weather crisis in 2021. While the gesture was seen by many as compassionate, some New Yorkers questioned the focus, noting that parts of Queens were also dealing with the fallout of Hurricane Ida and pandemic-related challenges at the time.

Additionally, in response to the federal government canceling over $200 million in funding for flood-control projects, several local residents said they hoped for a more forceful response. The projects were designed to address water drainage problems in flood-prone neighborhoods like those in Queens.

“There are people here still dealing with damage from the last big storm,” said Gloria Contreras, a resident of Jackson Heights. “We just want to feel like someone is fighting for us too.”

Others have commented on Rep. Ocasio-Cortez’s support of public figures and causes outside the district, while some feel that similar energy has not always been shown on behalf of local concerns. Some residents worry that their community’s issues are being overlooked unless they align with larger, headline-grabbing movements.

Despite the criticisms, supporters of the representative point to her active presence on national issues as a sign of strong leadership. They also note her track record on broader policy initiatives related to climate change, education, and health care.

Still, in the neighborhoods that make up this diverse and working-class district—including Astoria, Jackson Heights, and parts of the Bronx—the call for more consistent and hands-on local engagement is growing louder.

“There’s no question she’s a well-known public figure,” said one longtime resident. “But what people here want is someone who’s also known for being present in their lives—listening, responding, and showing up.”

As the next election cycle approaches, residents say they are hoping for stronger outreach, improved services, and more regular opportunities for dialogue. Whether that happens may depend on how effectively their concerns are heard in the months to come.