The client is always right.

Workplace Incident: Little Johnny’s Encounter

[start-read-more]Boss Calls Little Johnny The boss shouted for Little Johnny to come to his office immediately.

Conversation Begins Little Johnny promptly responded, “Yes, sir!”

Boss Addresses the Issue The boss confronted Little Johnny about arguing with a customer who had just left, emphasizing the principle that the customer is always right.

Clarification Requested “Do you understand?” the boss asked.

Little Johnny’s Response “Yes, sir! The customer is always right.”

Further Inquiry “So, what were you arguing about with that customer?” the boss queried.

Little Johnny’s Explanation “He said my boss is stupid and an idiot, sir!”

Boss Reacts The boss expressed disdain for the customer’s behavior, calling him foolish. “What did you say to him?” he asked Little Johnny.

Little Johnny’s Reply “I told him he’s right.”[end-read-more]

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